QQDEWA believes that online gaming should be a fun and controlled experience. We provide a range of tools and guides to help you play wisely, safely, and responsibly.
More than just a slogan — these are real practices we put into action every day to keep your gaming experience healthy and enjoyable.
Set daily, weekly, or monthly deposit limits according to your own financial capacity. The limits you set take effect immediately and cannot be increased without a 24-hour waiting period.
Need a break? Use the cool-off feature to temporarily suspend your account for 24 hours, 7 days, 30 days, or up to 6 months. Your account cannot be accessed while this period is active.
If you feel that gaming has become a serious problem, we offer a permanent self-exclusion option. Your account will be closed and you will not be permitted to register again.
Review your full betting, deposit, and withdrawal history at any time. This complete transparency helps you monitor your playing patterns and make smarter decisions.
QQDEWA enforces a strict age policy — only users aged 18 and above are permitted to register. Identity verification (KYC) is conducted to ensure no minors can access our platform.
Our trained support team is available at any time, whether you need information on responsible gaming or a referral to a professional support agency.
Responsible gaming means participating in online betting or gaming activities with full awareness, self-control, and within healthy limits. It's not about stopping you from having fun — rather, it's about ensuring the entertainment you enjoy does not negatively impact your personal life, finances, or social relationships.
At QQDEWA, we understand that most users play purely for entertainment and fun. However, we also recognise that a small number of individuals may struggle to control their playing habits. That is why we invest in the infrastructure and tools that allow every user to manage their own gaming experience.
The core principles of responsible gaming that we uphold at QQDEWA are simple: play for fun, not to escape problems or to seek a source of income. Every ringgit you allocate for gaming should be treated as an entertainment cost, just like going to the cinema or dining at a restaurant.
We also believe that knowledge is power. The more you understand how games work, how to manage risk and what the early warning signs look like, the better your chances of staying in the safe zone and enjoying our platform the right way.
Here are some best practices we recommend to all qqdewa users, regardless of your experience level:
All of the following tools are available directly within your QQDEWA account, with no need to contact customer support.
Set a maximum daily, weekly, or monthly deposit amount. This limit can be lowered immediately but requires 24 hours to be increased.
Limit the duration of your gaming sessions. When the time limit is reached, the system will alert you and log you out automatically.
Suspend your account from 1 day up to 6 months. This option is ideal if you feel you need a short break from the platform.
Permanently close your account. This decision is final and you will not be permitted to register again using the same details.
Access a complete record of all your wagering activity, deposits and withdrawals for personal review at any time.
Problem gambling can happen to anyone, regardless of background or income level. Recognising the early warning signs is the single most important first step.
Constantly thinking about gambling even while doing other things — at work, during meals, or before bed.
Needing to increase the amount wagered continuously to achieve the same level of excitement as before.
Using gambling as a way to escape from problems, work stress, loneliness or other negative feelings.
Chasing losses — continuing to play or increasing bets in an attempt to recover money already lost.
Hiding gambling activity from family, a partner or friends out of shame or fear of criticism.
Borrowing money, selling assets or using family savings to fund gambling activity.
Becoming easily irritable, anxious or restless when trying to cut down or stop playing.
Neglecting work, family or social responsibilities due to excessive time spent gambling.
Experiencing sleep problems, loss of appetite or significant mood changes related to gambling activity.
Answer the following questions honestly. Each "Yes" answer may indicate a sign that deserves attention.
Access your account via the Login button at the top of the page. Make sure you use your own secure username and password.
Click the profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the menu that appears.
Select from the list of available control tools: Deposit Limit, Session Time Limit, Cool-Off, or Permanent Self-Exclusion based on your needs.
Set an appropriate amount or time period. We recommend starting with a conservative limit and adjusting it according to your actual needs.
Review your selection and confirm. Deposit limits that are lowered take effect immediately. Limits that are increased require a 24-hour waiting period as an added protective measure.
Review your activity report at least once a month. This helps you identify playing patterns and make adjustments if needed before they become a problem.
QQDEWA is more than just a gaming platform — we are a community that puts user well-being first. Register now and enjoy a safe, transparent, and enjoyable gaming experience alongside millions of Malaysian users.